Privacy Policy

Last updated: 22.02.2025

This Privacy Policy sets out how Green Planet Makers ("we", "us", "our") collects, uses, discloses, and protects your personal data when you visit and use our website (the "Site"). We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy is intended to comply with the relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Introduction

Green Planet Makers is dedicated to promoting sustainable practices and environmentally friendly initiatives. In order to provide you with the best possible experience on our Site, we may collect and process personal data about you. This Privacy Policy explains the types of information we collect, the purposes for which we use it, and your rights regarding that information.

2. Information We Collect

We may collect various types of personal data about you, including:

2.1 Personal Identification Information

  • Name: Your full name.

  • Contact Details: Email address, postal address, telephone number.

  • Credentials: If you register for an account, we may collect a username, password, and other authentication data.

2.2 Technical Data

  • Device Information: IP address, browser type and version, operating system, and device identifiers.

  • Usage Data: Information about how you use our Site, including pages visited, time spent on pages, and links clicked.

2.3 Transactional Data

  • Payment Information: Details necessary to process any transactions, such as billing information. All payment details are processed securely by our third-party payment providers and are not stored on our servers.

2.4 Communications

  • Correspondence: Records of communications with us, including queries, feedback, or complaints submitted via email, contact forms, or other channels.

2.5 Cookies and Similar Technologies

  • We use cookies, web beacons, and similar technologies to collect information about your browsing activities on our Site. Please refer to Section 6 for further details.

3. How We Use Your Information

Your personal data may be used for the following purposes:

3.1 Provision of Services

  • Account Management: To create and manage your account, authenticate your identity, and provide you with access to secure areas of the Site.

  • Customer Support: To respond to your queries, resolve issues, and provide support.

3.2 Personalisation and Improvement

  • Customisation: To personalise your experience on our Site by tailoring content and recommendations based on your preferences and interests.

  • Site Improvement: To monitor and analyse usage trends and preferences in order to improve our services, functionality, and user experience.

3.3 Marketing and Communication

  • Promotional Communications: With your consent, to send you marketing communications, newsletters, and updates about our services and initiatives.

  • Surveys and Feedback: To request your feedback and conduct surveys to better understand your needs and improve our offerings.

3.4 Legal and Regulatory Compliance

  • Compliance: To comply with legal obligations, respond to lawful requests, and enforce our Terms of Service and other policies.

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have provided clear consent for us to process your personal data for a specific purpose.

  • Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.

  • Legal Obligation: When processing is required to comply with a legal obligation.

  • Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

5. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

5.1 Service Providers

  • Third-Party Vendors: We may engage trusted third-party service providers to perform functions on our behalf (e.g. hosting, payment processing, analytics, email delivery). These vendors are contractually bound to protect your data and only process it in accordance with our instructions.

5.2 Legal and Regulatory Authorities

  • Compliance and Protection: We may disclose your personal data if required by law or in response to a valid legal request from a law enforcement agency, regulator, or other competent authority.

5.3 Business Transfers

  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and any changes to the applicable privacy policy.

6. Cookies and Similar Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use the Site.

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience by recognising your device and capturing certain information.

6.2 How We Use Cookies

  • Essential Cookies: These cookies are necessary for the operation of our Site and enable basic functions such as page navigation and secure areas.

  • Performance Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.

  • Functional Cookies: These cookies enable the Site to remember choices you have made (such as your language or region) and provide enhanced, more personalised features.

6.3 Managing Cookies

You can control and manage cookies through your web browser settings. However, disabling cookies may affect the functionality and performance of our Site.

7. International Data Transfers

If your personal data is transferred outside the United Kingdom, we will ensure that it is protected by appropriate safeguards. These safeguards may include:

  • Standard Contractual Clauses (SCCs): Legally binding clauses that ensure adequate protection for your data.

  • Other Mechanisms: Any other legal instruments required to ensure your data is transferred securely and in compliance with applicable laws.

8. Data Security

We implement robust technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Use of encryption technologies to protect data in transit and at rest.

  • Access Controls: Restricting access to personal data to authorised personnel only.

  • Regular Audits: Conducting regular security reviews and risk assessments to ensure the effectiveness of our security measures.

9. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. When data is no longer required, we will securely dispose of it in a manner that protects your privacy.

10. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These include:

10.1 Access and Rectification

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.

10.2 Erasure and Restriction

  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You may have the right to request the restriction of processing your personal data in certain situations.

10.3 Data Portability and Objection

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You may object to the processing of your personal data where we are relying on legitimate interests.

10.4 How to Exercise Your Rights

To exercise any of the rights listed above, or if you have any queries regarding your personal data, please contact us using the details provided in Section 14 below. We will respond to your request within the timeframe required by applicable law.

11. Third-Party Links

Our Site may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

12. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child under 16, please contact us immediately so that we can take appropriate steps to delete the information.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our Site along with a new effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Green Planet Makers Ltd.

The company is registered in England and Wales.

Company number 15160090

VAT Number: 456332394

Registered Office: Unit 1, Enterprise Centre, Rogues Hill, Penshurst, Tonbridge, Kent, TN11 8BG, United Kingdom

Email: info@greenplanetmakers.co.uk

For any privacy-related enquiries or to exercise your rights, please send your request to the above contact details. We will respond as soon as possible and in accordance with applicable legal requirements.

Final Notes

By using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our practices, please discontinue using our Site.